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Our team at WEP is here to assist you with any inquiries, concerns, or feedback related to Onondaga County sewer utility services. Whether you need to report an issue, ask a question, or want to learn more about our services, please feel free to reach out. For questions about Sewer Unit Charges, click ‘Submit an Inquiry’ below.
SEWER PROBLEMS? 315-435-3157

• FREE & AVAILABLE 24/7 • WEP responds to requests from residents and businesses experiencing issues with their public sewer service within the Consolidated Sanitary District (CSD). For non-emergencies, check out Sewer Housecall FAQs or use the Contact Form below.

Sewer Unit Charges

WEP Billing Page
Find answers to frequently asked questions (FAQs); or

Submit an Inquiry →
Click “Apply Online” and log in to OpenGov or create an account.

FOIL Requests

FOIL Records Center →
Learn about the Freedom of Information Law (FOIL), log in and submit requests.

Outside Vendors

Division of Purchase →
Contact Onondaga County for bids, procurement policies, sales and services.

Residential Grease Drop Off illustration

Residential Grease Drop-Off

For household grease, generally over a few gallons,
residents can use our free drop-off service.

Waste Hauler Control Office

Monday – Friday / 7:30 am – 2:30 pm


Metro Syracuse Wastewater Treatment
650 Hiawatha Blvd West, Syracuse, NY 13204


Enter Gate 1 at Hiawatha Blvd W + Pulaski St • Turn right, Building left [Map]

Office Locations

Administration

Metro Syracuse
Wastewater Treatment Plant
Administration Building – Floor 3
650 Hiawatha Blvd West
Syracuse, NY 13204-1123

Phone: (315) 435-2260
Mon-Fri / 8:30am to 4:00pm

Plumbing Control

Metro Syracuse
Wastewater Treatment Plant
Administration Building – Floor 1
650 Hiawatha Blvd West
Syracuse, NY 13204-1123

Phone: (315) 435-6614
Fax: (315) 435-5425
Mon-Fri / 9:00am to 3:00pm

Maintenance Facility

Henry Clay Maintenance Facility
Environmental Laboratory

and Collection Systems
7120 Henry Clay Blvd
Liverpool, NY 13088-5344

Phone: (315) 435-5402
Mon-Fri / 8:30am to 3:00pm


WATER ENVIRONMENT PROTECTION

Metro Syracuse Treatment Facility – Administration
650 Hiawatha Blvd West • Syracuse, NY 13204-1123

Ph (315) 435-2260 • Contact WEP

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WATER ENVIRONMENT PROTECTION

Metro Syracuse Treatment Facility
Administration Building
650 Hiawatha Blvd West
Syracuse, NY 13204-1123

department hours

Monday through Friday
8:00am – 4:00pm
(315) 435-2260 • Contact WEP


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