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Learn about convenience fees

Be sure to note the convenience fee and read the terms and conditions before initiating your credit or debit card payment.

Users are advised to read and understand their own payment card agreements’ disclaimers and terms.   Convenience fees charged to customers by HEC are as follows:

Credit Cards$0.01 to $100=$3.00
$100.01 or greater=3% of total
Electronic Check$0.01 to $100=$3.00
$100.01 to $300=$6.00
$300.01 to $500.00=$8.00
$500.01 to $1,000.00=$10.00
$1,000.01 to $2,000=$12.00
$2,000.01 to $5,000=$14.00
$5,000.01 to $10,000=$16.00
$10,000.01 to $20,000=$20.00
$20,000.01 to $30,000=$24.00
$30,000 or greater=$30.00